Refund & Cancellation

Understand the service before payment

This policy concerns research-service fees, not investment capital or trading losses. Tradingjunkie does not collect payments through this website. The service scope, duration, fees, taxes, start date and cancellation arrangements must be agreed before subscribing.

Read this policy with your service agreement and applicable SEBI requirements. Mandatory investor rights take precedence over an inconsistent contractual term.

Requesting cancellation

Email care@tradingjunkie.in with the subject “Research service cancellation”. Include your name, registered email, service name, subscription dates and payment reference. Ask for written confirmation of the effective termination date and any refund calculation.

Do not send card details, bank passwords or OTPs. If payment verification is necessary, use a redacted receipt or the secure method agreed with the business.

Refund entitlement & calculation

For individual and HUF clients covered by the applicable SEBI fee provisions, premature termination of research services carries a proportionate refund for the unexpired period and no breakage fee. This policy does not impose a blanket “non-refundable after activation” rule.

For non-individual clients, accredited investors and other categories outside those specific fee provisions, the bilaterally agreed contract and applicable law determine the fee and refund treatment.

An illustrative time-based calculation is: the fee attributable to the agreed service period multiplied by the unexpired portion of that period. The actual calculation must use the agreed dates, applicable rules and lawful tax adjustments, and be explained to the client. This is not a promise of a refund of amounts paid for a period already served.

Basis: SEBI RA Master Circular, 6 February 2026, section 1.9(d)-(g), read with subsequent applicable changes. Market losses are not subscription fees and are not reimbursed under this policy.

Duplicate or erroneous payments

Report a duplicate debit or incorrect fee promptly with the transaction reference. After verification, any amount found to have been received in error should be returned through an appropriate traceable channel. Do not initiate another payment to “unlock” a refund.

The business must confirm the amount, processing arrangement and expected completion in writing. Bank or payment-provider settlement times may differ; no unsupported fixed processing-time promise is made on this website.

Service interruption or regulatory action

If a service cannot lawfully continue, including because of registration suspension or cancellation, treatment of prepaid fees must follow applicable regulatory directions and the client agreement. Obtain a written service-status and refund communication. This does not restrict rights that arise on ordinary premature termination.

A research view failing, a price moving adversely or a stop-loss being triggered does not by itself create a guaranteed investment-loss reimbursement.

Disputes & contact

For an unresolved cancellation or refund concern, contact Rohit Tripathi at care@tradingjunkie.in or +91 83760 28272. Keep your agreement, payment record and correspondence.

You may use SEBI SCORES and, where eligible, SMART ODR. See the grievance information. Nothing here removes a statutory complaint or dispute-resolution right.